Frequently Asked Questions
Everything you need to know about shopping with Arkray India
How long does it take to deliver my order?
We typically process orders within 24-48 hours. Standard delivery across India usually takes 3 to 7 business days depending on your location.
What is your return and exchange policy?
We offer a 7-day return and exchange policy for all unworn items with original tags intact. Simply visit our 'Returns Center' to initiate the process.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across India. A nominal convenience fee may apply to COD orders at checkout.
How can I track my shipment?
Once your order is dispatched, we will send a tracking link to your registered email and mobile number via SMS.
How do I ensure I pick the right size?
Each product page features a detailed Size Guide. We recommend measuring yourself and comparing it to our chart as sizes may vary between different fits.
Are the colors of the products accurate?
We strive to display product colors as accurately as possible. However, actual colors may vary slightly due to screen resolutions and studio lighting.